Shipping Information

General Information
For safe, prompt and fresh delivery, we only ship within the continental US. That being said, we will do everything we can to guarantee an orders shipment, but please keep in mind that we have no control over the actual shipping process.

Shipping is provided by UPS and available methods are described below. The UPS shipping rate is determined by the weight of your order, destination location and method of shipment.

Online orders must be placed by 8:00 pm ( Pacific Standard Time ) to be shipped out the following day. You can verify the time by looking at the clock located in the bottom right corner of the page. All orders are shipped from California and arrive to there destination in one or two days depending on the shipping method selected.

Ship Date – the day your order will be shipped out of our California Bakery.
Delivery Date – the day your order should arrive to its destination address.
Maximum Cookie Capacity – the amount of cookies our online store can not exceed in sales per day.

When placing an order, keep in mind that you are required to select a Delivery Date, which is the date your order will arrive to its destination address. You may find some Delivery Dates unavailable. This may be due to a holiday or that this day has reached its Maximum Cookie Capacity. Because we are a small privately owned operation and we guarantee a freshly baked product, we can only produce a limited amount each day. For that reason, if the number of orders for a specific day exceeds our bakery’s Maximum Cookie Capacity, then that day is no longer available as a possible Delivery Date.

You will find when selecting a delivery date that only shipping methods available are methods that have two days in transit or less. We do not allow shipping methods that take more than two days in transit for any address; this is done to protect the freshness of our cookies. This will mean that for some address UPS ground is available, but not others.

UPS Ground
Items will be delivered by the End of Day.

UPS Next Day Air
Items will be delivered by 10:30 A.M.

UPS Next Day Air Early A.M.
Items will be delivered by 8:00 A.M

UPS 2nd Day Air
Items will be delivered by the End of Day.

UPS 2nd Day Air A.M.
Items will be delivered by 10:30 A.M


Log in
Recover password

If Javascript is disabled in your browser click here

Contact us
Privacy statement
Terms & Conditions